| This is a Factory Upgrade. Purchasing Info You will need to ship the unit to the Moog factory. Step one is to obtain a Return Material Authorization (RMA) number. Use our online RMA Request. Register your Etherwave. Choose "Customer Service" and click "Repair". Follow the steps from there. Alternatively, call Moog for an RMA# and order processing prior to shipping. Step two: If you have the original packing material, we strongly suggest that you carefully pack the unit in it and overpack that box in another shipping box. Do not ship your equipment to Moog Music until you have received an RMA number. |

